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Shipping & Returns
*Enjoy complimentary shipping on all orders placed on the website.
All orders are processed Monday through Friday, excluding weekends and holidays. Please note the delivery time of your order will be stated in the checkout as well as confirmation emails.
Complimentary Standard Shipping Terms and Conditions
The price of the merchandise must meet the required amount to receive complimentary shipping. We ship to over 190 countries.
- Global Premium Express DHL – AU$ 20
- FREE – on total orders over AU$ 100 with SS.Club Membership
Estimated Shipping Timelines:
- Asia: 1~3 business days
- Oceania: 1~3 business days
- Europe: 3~5 business days
- North America: 5~7 business days
* The shipping duration may vary depending on circumstances of carrier and public holidays.
Please visit Concierge for Global Import Duty and Tax information.
At Your Service
From finding the perfect gift to jewelry styling advice, our customer service experts are always here to help.